Shop Terms

What Is the Owner Freedom Score?

The Owner Freedom Score is the share of your shop's skills that someone other than the owner or a manager can do.

If you're the only one who can quote a complex job, fix the embroidery machine, or run payroll, your shop doesn't run without you. The Owner Freedom Score puts a number on that.

Score What it means
95% and up Healthy
85% to 95% Watch it
Under 85% You are the backup plan

Take an example shop with 16 people. It scored 86%, with 41 single points of failure and 31 skills only management could do. Training 1 team member on 20 marketing and laser engraving skills would move it to 95%.

How do you find your Owner Freedom Score?

Rate every person on every skill your shop runs on with the free Skill Gap Visualizer. It calculates your score and builds a 30-day training plan.

Rate Your Crew with the Skill Gap Visualizer

If you took 2 weeks off, which jobs would stop?

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